Baton Rouge Area Homes Technology Blog

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Internet and Email Are Great....When They're Working!

We sort thru 300 emails at the speed of lightning, we access multiple websites on our dual or multiple monitors, but, oh my, when things arent' working right....

I spent a lot of time this week figuring out why I got a "Trojan Horse" in my firewall.  And why my internet explorer browser wasn't working.  Being a scientist by training in college, I analyze and try to figure out things for myself first...    OUCH.  I am my own worst enemy.   I use Zone Alarm firewall and AVG antivirus software.   Well, after 2 days of not being able to access emails on my own computer, calling my fellow Realtors for info. having no internet explorer access to the web (our MLS requires it), and reaching the total frustration point, then and only then, I called my technical consultant.  

To my amazement I had no Trojan Horse at all, but a "false" antivirus alert.  If any of you out there are suffering from the same frustration, I wanted to let you know that these firewalls and antivirus programs aren't perfect.  Now by this time I had deleted the "bad" files, which were really good ones my computer needed.  Luckily, with a little coaching I've restored my Internet Explorer and am awaiting the arrival of my Technical guru to fully restore the firewall functions.  So my weekly advice to all you Active Rainers:  Before you panic, call your technical person. 

ZoneAlarm Trojan False Alarm

The best of surfing and emailing to you all!  From one frustrated Louisiana Realtor.

Comment balloon 4 commentsAnn Dail • October 16 2008 04:19PM

Comments

Keeping up with all this stuff is an essential chore that sometimes becomes a pain in the...   But, for a guy who started this business before email, faxes, cell phones and even computers our technology is heaven on earth and I can't wait to see what is next.

The problem is that I have become totally dependent on the tech goodies and begin to panic whenever my email shuts down or, God forbid, my computer has a problem.

Posted by Bill Ladewig, Experience Is Your Advantage (LoanOfficerSchool.com) about 10 years ago

Ditto Bill,

I too have become totally dependent on the tech goodies.  One of my dear colleagues coached me that I can always switch to my cell phone email in a pinch.  I was in panci mode and totally forgot that!  :-)

Posted by Ann Dail, Broker/Realtor,CRS, ePRO, SRS, B.A.Chem (Baton Rouge Area Homes, Louisiana, USA, 225-761-0551) about 10 years ago

AMEN, it's amazing but a cliche how much we depend on these things.  I unfortunately suffered a recent virus through no fault of my own.  My entire computer had to be wiped.  Luckily they were able to salvage my files.  It's scary when you think about life without these tools

Posted by Kris Kombrink ~ The Kombrink Team (RE/MAX Excels - Chicago's Western Suburbs) about 10 years ago

Kris,

Luckily my problem didn't wipe out my computer but was a virus software error.  I lost 2 computers before this, though.  That's why I got a docking station with automatic backup.  This week my tech support suggested that monthly I back up documents and outook files ion a cd storeed away from my office in case there is a fire or theft.

Posted by Ann Dail, Broker/Realtor,CRS, ePRO, SRS, B.A.Chem (Baton Rouge Area Homes, Louisiana, USA, 225-761-0551) almost 10 years ago

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